“At Match Group, safety is at the heart of everything we do.
“We know people come to our platforms looking for meaningful connections, and that requires trust.
“That’s why we invest over $125 million each year in safety tools, technology, and teams across all our brands.
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“We work every day to take swift, effective action at scale to protect our members: in 2024, we banned over 84 million accounts globally for violating our rules.
“The vast majority of these bans were proactive, issued before any user report of misconduct, with 83 per cent occurring before a match was made.
“We also removed over 30 million pieces of content and issued over six million warnings.
“Safety is about more than bans: it’s about ensuring people have the tools to stay in control of their experience.
“To that end, we’ve launched more than 20 key features over the past three years to help people feel safer and more in control — identity verification tools (including an additional level using official government-issued IDs in Australia), harmful message alerts, date-sharing options, and enhanced photo checks.
“Any report of sexual violence is deeply troubling and taken extremely seriously.
“A global team of trained moderators reviews reports and escalates serious issues quickly.
“Each platform has trained support teams and a specialist group focused on high-risk cases.
“Users can contest enforcement decisions through our appeals system which is now available across all our major platforms.
“We operate the industry’s first global law enforcement portal, now on Kodex, to streamline urgent requests and support investigations worldwide, complemented by proactive engagement with law enforcement agencies around the world.
“We’ve also taken steps to better support survivors. In partnership with RAINN, Tinder introduced a trauma-informed reporting system that allows users to report someone even after unmatching, because no one should feel silenced or powerless.
“Safety is a commitment.
“One that extends beyond our apps through partnerships with NGOs, global safety experts, and initiatives like the Tech Against Scams Coalition.
“In Australia, we helped lead the industry in creating the Voluntary Online Dating Code of Conduct.
“As our CEO Spencer Rascoff said: ‘trust is both a moral and business imperative.”
“We stand with survivors, and we will keep working every day to make online dating safer for everyone.”
_ A Match Group spokesperson
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