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Vodafone outage: ‘Technical issue’ causes mass outage across Australian

According to Down Detector, more than 2550 customers across the country reported seeing ‘S0S only’ on their phones. 
Taylor RenoufBy Taylor Renouf
Vodafone users have reported an outage on the network. Credit: BLOOMBERG NEWS

Vodafone outage: ‘Technical issue’ causes mass outage across Australian

According to Down Detector, more than 2550 customers across the country reported seeing ‘S0S only’ on their phones. 
Taylor RenoufBy Taylor Renouf

A mass Vodafone outage impacted customers across Australia on Thursday.

The nationwide outage, first reported about 10am, resulted in Vodafone customers being unable to use data, send messages or receive alerts.

According to Down Detector, more than 2550 customers across the country reported seeing ‘S0S only’ on their phones.

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Vodafone confirmed a technical issues caused the outage.

“We experienced a technical issue this afternoon that caused a very brief disruption to voice and data services for some of our Vodafone mobile customers,” a Vodafone spokesperson said.

“Our technical teams quickly identified the issue and implemented a fix to restore services and will continue monitoring our operations to maintain services.

“Triple zero emergency calls continued to operate as normal. Customers continuing to experience connectivity issues should power cycle their device to restore services.

“We apologise for any inconvenience this has caused our customers and will continue to monitor the situation.”

It’s understood the outage lased about 10 minutes.

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