Bunnings has reignited its push to bring back facial recognition cameras, claiming the hardware giant is now being targeted by organised crime gangs systematically stealing power tools.
The retail chain’s boss, Rob Scott, says criminals are coordinating through gangs to pinch high-end power tools and sell them online.
Similar thefts are occurring at Officeworks, where tech items like laptops are being targeted.
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Scott wants the controversial facial recognition cameras installed to catch crooks at the door, describing them as “very trusted technologies that do not track customers”.
Despite the crime concerns, Bunnings continues to thrive financially, now selling $20 billion worth of hardware annually despite the building industry slowdown. The big movers include tools, paint and smart home products.
The iconic sausage sizzle is also performing strongly, raising $68 million for community clubs each year.
“They’ve grown their revenue, they’ve grown their sales. It really shows that the everyday low pricing is an effective strategy,” industry observers note.
Meanwhile, sister company Kmart has hit profits of $1 billion.
The retailer’s popular Anko lines have gone global, with standalone stores now operating in the Philippines.
Kmart plans to launch a marketplace by Christmas, opening its website to third-party suppliers to offer “a broader range of products, domestic and international brands.”
The biggest change for Kmart shoppers will be in-store, with checkouts returning to the front of shops after the company trialled positioning them in the centre.
“It actually opens up a bit more space, and the customer feedback’s been very positive,” the company says.
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