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Consumer Protection

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Urgent warning to Optus customers as complaints in wake of data breach flood in

Information released in the breach included the passport, licence and Medicare numbers of hundreds of thousands of customers.

2 min read

Many Australians are worried about identity theft after the Optus data breach, a poll found. (Bianca De Marchi/AAP PHOTOS)

Caught up in the Optus hack? Here’s how to protect your identity and money - right now

If you’re one of the nine million Australians affected, tech experts are urging you to act quickly.

2 min read

Optus customers have been advised to change passwords for online services, including banking, and set up stronger authentification measures to protect themselves against a massive cyber security attack.

Warning issued over Facebook Marketplace scam. Are you at risk?

3 min read

An TikTok influencer is warning sellers on Facebook Marketplace not to accept anything other than the usual pickup and payment method when selling an item to avoid scams on the platform.

Bunnings urgently recalls another popular heater over fears of potentially deadly flaw

4 min read

Bunnings has issued a nationwide recall for the CLICK Electric Panel Heaters over concerns a supply cord is inadequately anchored and may become detached from the unit.

Daniel was awarded $16,000 after COVID cancelled his trip. You could benefit too

4 min read

The Sydney man has been awarded a $16,000 refund from an accommodation provider after he paid for a week-long stay that he was unable to use due to stay-at-home restrictions. File.

Urgent recall issued for popular heaters over fears of potentially deadly malfunction

3 min read

Bunnings has issued an urgent recall for a popular heater over fears a malfunction could cause serious injury or death.